FAQ

Frequently Asked Questions

What material do you use?

We use 14 gauge Aluminum which is very light weight and will not rust! You can use it indoors or outdoors.

How do you protect the signs?

We powder coat each one of our signs and this helps to protect it against the elements if you're planning to hang your sign outdoors. We apply powdered colour to the signs and then bake it in our industrial oven to cure it.

We currently offer 10 different colour finishes.

How long does it take until I receive my order?

It takes us 2-3 weeks during off-peak seasons to process your order*. When you place your order, you have 24 hours to make any changes or catch any spelling errors. After that, our graphic designers will design the sign with the details you input on your order, it will be programmed, cut on our laser cutting machine, powder coated and then shipped!

*During Christmastime, it may take 3-4 weeks

Do you include any mounting materials?

Unfortunately, at this time we do not offer any mounting materials, however, we're doing our research and this option could be added for you in the near future.

Each of our signs includes holes for hanging and it's recommended that you mount with #8 screws or a simple nail, depending on where it's going.

How much is the charge for shipping?

We are proud to offer FREE shipping across Canada on orders $100 or more on our website. We can ship outside of the country as well if you need, with an additional charge.

Do you do custom work?

Yes! We love custom work! Work with our in-house graphic designers to have something made just for you.

Own a business? Have your logo or business name made into a metal sign.

Please contact us at contact@metalsignscanada.com to get started on your custom sign.

Where are you located?

We are located at:

45 Otonabee Drive - Unit C

Kitchener, Ontario

N2C 1L7

Come by for a visit!

Β 

ο»Ώ